Contact us

Your feedback is important to us so that we can make your experience with Eden the best possible. Please contact us via the method(s) below and we will do our very best to respond to you as soon as possible.

Standard Response Times

Support tickets, emails and voice mails are generally responded to within 0-48 hours, Monday - Friday 9:00am - 5:00pm.

New applications are reviewed within 0-48 hours, Monday - Friday 9:00am - 5:00pm.

Event Day Response Times

We reply to event specific support tickets, emails and voice mails 5pm - 8:30pm.
New applications are reviewed until 9pm on event night.

Existing Members

Step I

Visit the General Questions. section of our website for answers to more commonly asked questions regarding our sexy parties.

Step II
If you can't find the answer your question in our FAQs, please LOGIN to your account then create a support ticket. This is the fastest and most reliable way to reach us - GUARANTEED

1. LOGIN to your account.
2. On the main navigation, select "Members Only"
3. Select "Support"
4. Create your support ticket


**Please DO NOT message an Eden admin on Facebook or the website with support questions. These accounts are personal and we want to have some fun too.**

 

New Applicants

Step I

Visit the General Questions. section of our website for answers to more commonly asked questions regarding our events.

Step II
If you can't find the answer your question in our FAQs, please complete the contact form below. Remember to check your junk mail as return emails may get blocked by your ISP. If you don't hear back from us within our response times listed above, please give us a call.

For urgent matters, please call us directly at 604-589-CLUB (2582). 

Club Eden | Vancouver, BC, Canada

 

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